FAQ

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The basics

What does LogicalRemote actually do?

It turns every bandmate's phone into a remote for your Logic Pro backing tracks. You build the setlist once, everyone sees it, and tapping a song sends Logic to that song's marker. Play, pause, stop and next are big buttons you can hit mid-song.

What do I need?

A Mac running Logic Pro 12 (macOS 12 Monterey or later), and phones on the same Wi-Fi as the Mac. A cheap travel router you bring to gigs is ideal.

Does it need the internet?

No. The phones talk to the Mac over your own router and nothing goes anywhere else. There are no accounts and nothing to sign in to.

How many songs can a set have?

Up to 20 per Logic project. Logic only has "Go to Marker Number" key commands for markers 1 to 20, and that's how LogicalRemote moves the playhead. Most bands put one show in one project.

Compared with Apple's tools

Do I still need Logic Remote?

Not to run the show. Logic Remote is a fine way to mix or tweak a session from an iPad, and you can keep using it for that. LogicalRemote adds what it doesn't have: a shared running order, Android and browser support, an Apple Watch app, and a way to clear a stuck Logic from the stage.

Why not just step through markers in Logic Remote?

That works if one person with an iPhone or iPad runs the show and the order never changes. In Logic Remote the running order is the marker order in the project, so a change on the night means editing the project or remembering marker numbers. In LogicalRemote you drag the song and every phone has the new order.

Should I move my show to MainStage instead?

If your keys player switches patches all night, MainStage is built for that. If your show is a Logic project of backing tracks, moving means bouncing stems, rebuilding each song in a concert and keeping two versions in step whenever an arrangement changes. LogicalRemote leaves the project where it is.

Isn't a MIDI footswitch simpler for hands-free?

Often, yes. A footswitch wired to the Mac is cheap, has no battery and doesn't need Wi-Fi, and it's the usual hands-free route with MainStage. If you'd rather not run a cable across the stage, the LogicalRemote watch app moves the set from your wrist, shows what's next, and buzzes when Logic is stuck, which a pedal can't tell you.

Logic

How does it control Logic?

The Mac app creates a virtual MIDI input. Each button on a phone sends one note on channel 16, and Logic's Controller Assignments turn each note into a key command such as Play or Go to Marker Number 3. A Teach Logic screen on the phone walks you through the one-time mapping, which takes about ten minutes.

Does Logic have to be the front window?

No. Logic responds to the notes even when another app is in front or a notification is on screen.

What happens when Logic shows a dialog mid-set?

The alert Logic shows when MIDI ports change is closed automatically within a few seconds, and a jump that arrived while it was up is sent again. Any other dialog appears on the phones in red with its buttons, and nothing is pressed until someone chooses. If Logic stops responding for 10 seconds, the phones offer to force quit and reopen it, and they ask first because unsaved changes would be lost.

Why does it ask for Accessibility permission?

macOS requires it before one app can read or press buttons in another app's windows. LogicalRemote only uses it to deal with Logic's dialogs. Everything else works without it.

Phones and the network

Which phones does it work on?

Android has an app. iPhones use the browser version for now, which the Mac serves to Safari over your Wi-Fi and which can sit on the Home Screen like an app. The App Store version is on the way.

How do phones connect?

Each phone scans a QR code from the Mac once. The code works once and expires after two minutes. After that the phone reconnects by itself whenever it's on the band's Wi-Fi.

Can we change the set at home?

Yes. Edit on your phone with the Mac switched off and the changes sync the next time the Mac is on. If someone else changed the same set in the meantime, both versions are kept, with yours saved as a copy such as "Friday (from Sam)". Nobody's work is overwritten.

Why does the browser version need a certificate?

Browsers only allow offline use, the camera and keeping the screen awake on secure pages, so the Mac serves the app over HTTPS with its own certificate. The certificate is restricted to private network addresses and .local names, so it can't be used to impersonate a real website. Each phone trusts it once.

Is the connection secure?

Only paired phones can control Logic, and you can remove a phone from the Mac at any time. The browser version uses HTTPS. Traffic from the apps and the watch on your local network isn't encrypted, which is fine on a private band router but worth knowing before you use a shared venue network.

Can we use the venue's Wi-Fi?

It can work, but your own router is more reliable and keeps the band's devices to themselves. Give the Mac a fixed address on the router (a DHCP reservation) so the phones always find it.

Apple Watch

Does it work with Apple Watch?

Yes, on watchOS 10 or later, paired with an iPhone. The watch app has three pages, scrolled with the Digital Crown: Now (what's playing, what's next, a big Next button, then Previous, Stop, Play and Pause), Songs (tap any song to jump to it, or tap the set's name to pick another set) and Logic (whether Logic is ready, and Fix Logic).

Does the watch need my phone?

Only once, to set it up from the iPhone app. After that the watch talks to the Mac directly over the band's Wi-Fi, so your phone can stay locked in a pocket or bag.

Why does the watch app need to stay open?

watchOS returns to the clock after a while, and with no internet nothing can wake the app in the background. Before a gig, on the watch, go to Settings › General › Return to Clock, choose Setlist Remote, then Custom and After 1 hour. Lowering your wrist is fine: with the always-on display it keeps updating.

Does the watch need the band's Wi-Fi?

Yes. A watch joins networks its iPhone knows, so connect the iPhone to the band's router once with the watch nearby.

How do I know a press worked?

You feel it. The watch gives a firm tap when the Mac has made the change, and a different buzz with a short message when it couldn't, for example if the song was deleted. It also buzzes, with a red banner, when Logic is blocked by a dialog, when Logic closes, or when the Mac drops off the network.

Can the watch answer Logic's dialogs?

Fix Logic on the watch clears dialogs that only need acknowledging, the same as on a phone. If a dialog needs a real choice, such as Save or Don't Save, or Logic is frozen and needs a force quit, the watch tells you and leaves it to a phone. It never makes a choice that could lose work.

Does it work with Android watches?

No. It's Apple Watch only, and an Android phone can't set up an Apple Watch. Android players can use the Android app.

Pricing

What can I do for free?

Everything, with 1 setlist of up to 3 songs. That's enough to set it up with Logic and try it at a rehearsal.

What does the licence cover?

One Mac running LogicalRemote and every phone paired with it. Pay £15 once and that's it: no subscription and no account.

Can I get a refund?

Yes, within 14 days of buying. Email support@logicalremote.example.

When something's wrong

The phone says "Connecting to the Mac…" and doesn't stop

Check the phone is on the band's Wi-Fi and not mobile data, and that Setlist Remote is running in the Mac's menu bar.

Tapping a song does nothing in Logic

The marker was probably taught by tapping a song, which sends Stop and then the marker together, and Logic learns both notes as one trigger. Delete that assignment in Controller Assignments and teach it again from the Teach Logic screen.

The phone says "Update both"

The phone and the Mac are on different versions. Update the app on the phone and on the Mac to the same release.

The phone says it was removed on the Mac

Someone removed it from the paired phones list. Show a new pairing code on the Mac and scan it.

The watch says it can't reach the Mac

Check the Mac is on with Setlist Remote open, then on the watch go to Settings › Wi-Fi and join the band's router. If the watch asks to be set up again, it was removed on the Mac: tap Set up Apple Watch in the iPhone app.

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